Privacy & Cookies Policy

1. Introduction

Welcome to RocketLaunch. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address and telephone numbers.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system.
• Usage Data: includes information about how you use our website, courses, and services (e.g., course progress, quiz scores).

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer/student.
• To process and deliver your orders including: Managing payments, fees and charges.
• To manage our relationship with you which will include: Notifying you about changes to our terms or privacy policy.
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

4. Data Security & Storage

Your data is securely stored using Google Firebase, a world-class cloud infrastructure provider. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We do not sell, trade, or rent your personal identification information to third parties.

5. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

• Essential Cookies: These are required for the operation of our website (e.g., to enable you to log into secure areas).
• Analytical Cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it.

6. Your Legal Rights (GDPR)

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office (ICO).

You may request deletion of your account and data at any time by contacting our support team or using the deletion tools within your student dashboard.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us via our support page.